Applicability of Privacy Statement:
Information Collection and Storage of Personal Information
When you visit this Web site, TrainerWare may collect information in two ways - through information automatically gathered from your computer or through information you voluntarily provide at this Web site. As to automatically gathered information, TrainerWare collects navigational information about where visitors go on our Web site, how many visits are made to the site, when the site is visited and other non-personally identifiable information (for example, this can include domain type, browser version, service provider, IP address).
Voluntarily provided information is collected online when you register for our services or purchase our products. Whenever you register for our services or purchase our products , we will collect your name, e-mail address, mailing address, company and phone number, as well as any specific comments or questions that you provide. We also offer general "contact us" features on this Web site, in which you will be asked to provide your name and e-mail address. We may also collect additional information, such as in connection with events, special offers, contests, or other promotions.
We maintain this information in our customer database.
Use of Collected Information:
The navigational information that is automatically gathered when you visit our Web site is used on an aggregate basis to evaluate the effectiveness of our Web site, to analyze trends and to administer the site. This navigational information allows us to determine such things as which areas of our Web site are most visited and difficulties our visitors may experience in accessing our Web site. TrainerWare does not associate any navigational information with individual users.
You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site, or the public.
This information is used:
- to deliver the service or product you requested;
- to enable billing and shipping;
- to provide you with information about related products and services;
- to improve our website;
- to better administer and troubleshoot our systems.
TrainerWare does not sell, rent or trade the information you voluntarily provide to us on this Web site to unrelated third parties We may use third parties to help us monitor site activity, and to respond to your requests for specific information. If personally identifiable information (for example, name, address, e-mail address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in confidence. We will not share this information with any other person, company or organization, except to third parties providing products or services to you pursuant to your agreement with TrainerWare, and as may be required by law. Information concerning individuals' usage of our sites will not be disclosed to third parties except in aggregate form such that your information will not be personally identifiable.
External Sites/ Links:
TrainerWare uses a browser feature known as a cookie which assigns a unique identification to your computer. Cookies are typically stored on your computer’s hard drive and are used by TrainerWare to help track clicks as you go through the pages within the TrainerWare Web site. Cookies may also be used to determine browser plug-ins so that we may optimize your experience on our site. With most Internet browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.
TrainerWare limits access to the personal information collected at this Web site to employees and service providers with a valid business need for the information. Our employees are advised about the importance we place on privacy, and we hold our employees responsible for upholding our privacy standards.
Questions/Changes in Policy:
You may review and approve the information about you collected upon registration in our customer database. Upon request, we will remove that information from our customer database or change/correct personal information that you state is erroneous. However, you should understand that information about you in our database might come from a number of sources, including orders placed by you and third party mailing lists.
Please note that your personal information will be transferred outside the European Economic Area for the purposes of processing by TrainerWare and its affiliates. By using the TrainerWare website and providing your personal information, you consent to this transfer. If you are visiting TrainerWare from a location outside of the U.S., your connection will be through and to servers located in the U.S. Information you provide will be maintained in Web servers and internal systems located within the U.S.
Questions regarding this policy should be directed to TrainerWare at support@TrainerWare.com or write to TrainerWare 1723 SE 47th Terrace, Cape Coral, FL 33904.